Privacy Policy for tauwey.com
1. Introduction
At tauwey.com, we are firmly committed to protecting your privacy and safeguarding your personal data. We recognize the trust you place in us and are dedicated to collecting and using your information only in ways that are lawful, transparent, and intended to enhance your experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, in compliance with applicable data protection laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through the tauwey.com website and the services offered therein. For the purpose of applicable data protection laws, tauwey.com acts as the “data controller,” meaning we determine the purposes and means of processing your personal information.
Our services include providing digital content, e-commerce transactions, personalized services, and customer support. This policy governs the way we handle information from website visitors, registered users, and customers.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: Includes information about how you navigate our site, such as IP address, browser type, referring/exit pages, date and time of visits, and session durations.
– Account Data: Includes personal identifiers you provide upon registration, such as your full name, physical address, email address, and telephone number.
– Profile Data: Includes user-generated preferences, purchase history, ratings, feedback, and behavioral interactions with our services.
– Communication Data: Includes records of your interactions with us such as customer support inquiries, contact forms, and correspondence history.
– Technical Data: Includes data related to your device, platform, system configuration, language settings, and installed plug-ins.
– Transaction Data: Includes payment details (processed via secure third-party providers), billing/shipping address, and order history.
– Preference Data: Includes your selections regarding marketing communications, topics of interest, and campaign participation.
4. Legal Bases for Processing
We rely on the following lawful bases for processing your personal data:
– Consent: When you explicitly agree to data use, such as subscribing to our newsletter or accepting cookies.
– Contractual Necessity: Where processing your data is necessary to fulfil a contract, such as completing a purchase or delivering a digital service.
– Legitimate Interests: Where processing is essential for our operational effectiveness, provided these interests are not overridden by your rights and freedoms.
– Legal Obligations: Where we process data to comply with statutory or regulatory responsibilities.
5. Your Rights Under Data Protection Law
As a user of tauwey.com, you have the right to:
– Access: Request a copy of your personal data that we hold.
– Rectification: Correct any inaccurate or incomplete information.
– Erasure: Request that we delete your personal data, subject to legal and contractual obligations.
– Restriction: Request that we limit how we use your data in certain situations.
– Data Portability: Receive your personal information in a structured, commonly used format and transmit it to another controller.
– Objection: Object to processing based on legitimate interests or direct marketing.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement robust physical, administrative, and technological safeguards to protect your data against unauthorized access and breaches. These include:
– Encryption: All sensitive data is transmitted using industry-standard encryption protocols (such as HTTPS and TLS).
– Access Control: Internal access to personal data is restricted to authorized personnel with legitimate business needs.
– Backups: Secure, redundant data storage facilities are used to maintain continuity and disaster recovery capability.
– Staff Training: Employees are regularly trained on data protection principles and policies.
7. International Data Transfers
tauwey.com operates globally, and your data may be stored and processed in jurisdictions outside your own. Where we transfer personal data abroad, we implement safeguards such as Standard Contractual Clauses approved by the European Commission or rely on frameworks ensuring adequate levels of protection under GDPR and CCPA.
8. Data Retention
We retain personal data for only as long as it is necessary for the purposes outlined in this policy, subject to applicable laws. Our general retention periods include:
– Usage and Technical Data: Up to 12 months
– Account and Profile Data: Duration of your account and up to 6 years after closure
– Communication Data: 3 years from the date of last contact
– Transaction Data: 7 years for legal compliance and auditing
– Preference Data: As long as consent remains valid or until withdrawn
9. Cookie Policy
tauwey.com uses cookies and similar technologies to improve your browsing experience and personalize content. Types of cookies we use include:
– Essential Cookies: Necessary for core functionality (e.g., login, shopping cart).
– Functional Cookies: Enhance usability by remembering preferences and settings.
– Analytics Cookies: Monitor site usage metrics and improve performance (e.g., Google Analytics).
– Performance Cookies: Help us understand how visitors engage with the site to optimize user experience.
10. Cookie Management and Compliance
In accordance with GDPR and CCPA, you have the choice to accept, refuse, or manage cookie settings. Our website presents you with a cookie consent banner on your first visit, enabling you to:
– Accept all cookies
– Customize consent for different categories
– Withdraw consent at any time via your browser settings or on-site cookie tools
We respect your preferences and do not load non-essential cookies until consent is provided.
11. Special Protections for Children
tauwey.com is not intended for children under the age of 13. We do not knowingly collect or solicit personal data from minors under 13 years old. If we discover that we have inadvertently gathered data from a child, the information will be deleted as quickly as possible. Parents or legal guardians who believe their child has provided us personal data may contact us at [email protected] to request its removal.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. When material changes occur, we will provide prominent notice on our website or contact you directly, insofar as it is required by applicable law. Continued use of our services constitutes your acknowledgment of such changes.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us at:
Email: [email protected]
Website: https://tauwey.com
We are committed to adhering to all applicable data protection regulations, ensuring your privacy and trust are respected at all times. For privacy-related inquiries, please reach out to [email protected].